New York City Hall
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Due to the COVID-19 outbreak, tours, attractions, and venues in this location may be temporarily closed. For current New York State travel protocols related to COVID-19, visit https://coronavirus.health.ny.gov/covid-19-travel-advisory.
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New York City Hall: Tours & Tickets

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What people are saying about New York City Hall

Overall rating
4.4 / 5
based on 2,382 reviews

Loved it! We had a 2 day pass and did the north loop on day 1 and south loop day 2. the guides were really knowledgeable and we felt we learned a lot about New York. There were 2 negatives - why do you employ lots of Male ‘in your face’ ticket towtes? I’d read how good your tours were and was specifically looking for you. I would’ve appreciated a central location to go to or a member of your team assisting me at the stops instead of been hassled by your sales people. I Really didn’t like that and some of them were so in your face it was quite intimidating. Also, our ticket had a circle line boat trip included. Your recommendation on the ticket was to get there 30 minutes before the departure time at Pier 16. We actually got there 45 minutes earlier than the departure but because we’d not exchanged the voucher for tickets we had to join a huge line and missed the boat. if you’d explained that process we’d definitely have caught it.

New York: Big Bus Hop-On Hop-Off Sightseeing Tour Reviewed by

Our guide, Bruce, was a travel writer and Manhattan native, so he knew a lot of interesting Manhattan history and present day hot spots. We really enjoyed his tour and his energy. As for food, some of us showed up quite hungry, but we didn’t stop to eat anything until about an hour into the tour. According to the tour description in GYG, we we supposed to start out with some kind of pastry for breakfast. Nevertheless, the food we did have was tasty, and the venues were interesting!

Our English tour would have been cancelled today if it hadn’t been for Stefan who was taking the German tour stepping in. He was fantastic, switching between German and English. The tour was interesting and informative. Even though we have visited NY before, we still saw things we had not seen before and learnt new and interesting facts. Well done Stefan and thank you to the German ladies for allowing us to join your tour - Danke

New York City: 5.5-Hour Bus Tour from Manhattan Reviewed by

Provided you with great information in an entertaining way. The guides were informative well beyond the scope of telling what it was. I enjoy the historical perspective with a touch of humour added.

My pass didn’t work when I went to use it on my first attraction however I called the office and they were able to get this fixed for me within 20 minutes! Great service from the staff.

Cover photo: Jens Fricke, CC BY 2.0