The Reservoir

Enter your dates to find available activities

What people are saying about The Reservoir

Overall rating

4.2 / 5

based on 994 reviews

Loved it! We had a 2 day pass and did the north loop on day 1 and south loop day 2. the guides were really knowledgeable and we felt we learned a lot about New York. There were 2 negatives - why do you employ lots of Male ‘in your face’ ticket towtes? I’d read how good your tours were and was specifically looking for you. I would’ve appreciated a central location to go to or a member of your team assisting me at the stops instead of been hassled by your sales people. I Really didn’t like that and some of them were so in your face it was quite intimidating. Also, our ticket had a circle line boat trip included. Your recommendation on the ticket was to get there 30 minutes before the departure time at Pier 16. We actually got there 45 minutes earlier than the departure but because we’d not exchanged the voucher for tickets we had to join a huge line and missed the boat. if you’d explained that process we’d definitely have caught it.

The only tricky bit was finding the meeting point ! However when I rang the help line they contacted our guide who found us. This tour was excellent: our guide was really knowledgeable, he took our photo in all the great spots allowed us to walk to the areas he couldn’t access if we wanted to and even dropped us at the subway. We had wanted to book a horse and carriage but actually this was more than twice the price and as the horses seemed to know their way we noticed that many of the drivers were on their phones! Just remember to wrap up warm if you go in the winter!

Provided you with great information in an entertaining way. The guides were informative well beyond the scope of telling what it was. I enjoy the historical perspective with a touch of humour added.

The perfect way to see NYC! Only snag was that it didn't seem like we could exchange the voucher at any stop. We walked to the main pick up to get started.

Phil was a great tour guide and showed us all the best parts of the park. I enjoyed cycling around the park a lot!