Organisation and communication were excellent. Our guide was absolutely fantastic: friendly, experienced, knowledgeable and really took care of members of our group who struggled and needed alternative arrangements to be made. Sapa is beautiful and this trek gives you a great experience of the region. They did an awesome job of avoiding the most touristy routes, so we mostly felt like we had the trails to ourselves. This is totally doable for anyone with a semi-decent level if fitness and a pair of trainers. The homestay even had wifi and hot water! The only thing that needs to be improved is the provision of drinking water: The only option was to buy plastic bottles, sometimes only small ones so we had to buy multiple. This was despite the fact that other drinking water was available (a couple of members of out group were allowed to have this, but only after threatening to complain). Overall a fantastic experience that I would highly recommend

The drive from Hanoi to Sapa is long but worth the trip. Once we arrived, the tours were organized by which hotel you stayed at. The first day's trek was shorter but involved going down and back up. The second day's trek was longer but only involved downhill and getting bused back to the hotel. The description online didn't quite match with the itinerary (first day trek uphill - no bus, but then dinner included). Our guide, Tai My, was a member of a local tribe and showed us through the villages. She was a great guide, very friendly and she answered all our questions about the area and life in Sapa. We had sun on the second day, so we could see the whole valley and it is incredible. Apparently September is a good time to visit, where everything is green and in full flower. This area was different from the rest of our visit in Vietnam and well worth the money.

I had a wonderful time in Sapa. Train was really interesting which made me sleep very well. It was very comfortable with soft berth and air-conditioning. Jenny - travel consultant was very helpful. She answered all my questions quickly, even at 5:00am early morning, when I didn't see my guide at train station, I called for her and she arranged everything perfect. Food was so yummy! The tour guide was friendly and knowledgeable. Sapa was so beautiful that I wished I had more time there. Homestay was very clean and nice. Local people welcome us friendly. I will come back Sapa in the future soon and completely recommend anyone to Sapa. Thank you Jenny and Crossing Vietnam tour for very good organization!

The trip was really enjoyable and we got loads of great photos. The views were amazing and the women were really helpful. We saw the local culture as well as lots of rice paddies. The trek was harder than we thought and could be explained a bit better. You need to be reasonable fit and they are right in recommending trekking boots. The guides do try to sell you stuff but only at the end and it was all nice handmade items anyway so we didn’t mind. Plus they deserved it for the help they gave us on the trek. The food was nice too and plenty, there were locals trying to sell stuff there which wasn’t ideal but we got over it. Would definitely recommend.

Everything was amazing except that when the driver picked us up at the hotel in Hanoi, he spoke no English at all and we had no idea the tour guide would not be on the bus. We did not know what was going on which is a little unsettling. Thank god there was a girl on the bus that spoke Vietnamese and English and was able to get information for us from the driver. Also the return bus ride took 7 hours instead of 5, and we have no idea why.