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What people are saying about Portofino
Was not aware we were being attached to a tour coming from Milan. The guide arrived 1/2 hour after scheduled meeting time as they were delayed coming from Milan, leaving the 8 of us rather concerned as meeting point is outside a museum and no tour rep or office there. Had 2 guides one for Genoa walk & another for rest of tour. Both were lovely Enjoyed the tour, in particular the ferry ride from Portofino to Genoa was fantastic Our group of 8 had to catch the ferry back to Genoa, which was great, but we felt in limbo as we were given a ferry ticket and time to be at the terminal. No sign up on ferry or jetty to state if it was our boat, so we hoped we were queuing up in right line. Would have been nice to have the tour guide to meet us at jetty to say “ this is your ferry “ Despite my comments above we all had a really great day!!
The tour would start at 09:30 in Gênova but started only at 10:30 because a group was coming from Milan and nobody told me that.So beyond I needed to wait for 1 hour, I lose 1 hour of the tour in Gênova citycenter. The guide did the tour almost running. We didn't have the oportunity to get in the san Lorenzo catedral. After that the tour was more calm because we took boats to Portofino. I really want to say that the get your guide's customer service was really good trying to help the situation with the guide (that was late). Also I have to say that the guide (english speakers) was not friendly with most of the group.
This was good fun - our guide was knowledgeable and showed us all the best features of the bay.