Petén Department

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What people are saying about Petén Department

Overall rating

4.7 / 5

based on 52 reviews

On the morning of the trip, the local operator did not contact us and in the end were 1.5hrs late - a taxi then took us to the ruins where we were greeted by the Tikal tour guides - our guide was really knowledgeable and friendly and also gave us plenty of time to walk around and let us decide which parts were of interest to spend our time in. The lunch was great onsite and we were glad we visited this beautiful place. We complained about the late pick-up and GetYourGuide were amazing and gave us a part refund for the inconvenience caused and were in contact very quickly after us sending through the feedback. I've used many booking sites and I will always continue to use GetYourGuide - the local operator may have been late but the way GYG dealt with it was exceptional service.

Herbert was a cracking guide....but the flight back was a pain!

We had a terrific day and the guide, Herbert, was a great guy and very knowledgable. But the return journey was terrible. I must state this is in no way the tour companies fault. The blame for the complete fiasco at Flores airport must be laid firmly at the feet of the airline. I actually have forgotten their name, but as I watched the situation unfold, it was obvious they had taken WAY TOO MANY bookings for the return flight so were clearly scrambling around to find other aircrafts to get us all back to Guatemala City. Net result was a long delay and an extremely longggg day. 5.30am - 8.30pm.

It was a great day trip. The pick-up from the airport was on time and Edy our guide was fabulous. He had a good sense of humor and answered our questions patiently. He gave us adequate time to visit and enjoy each of the sites on our own. Even lunch inside the park was good with lots of option to satisfy everyone.

Cesar did a fantastic job. He wasn’t knowledgeable about the habitats surrounding the temple and had so much knowledge about the actual structures/ Village itself. He was born and raised in the area so you could tell he was proud to show us everything. 10/10 would recommend.

Everything was perfect. The weather wasn`t very hot, there were no mosquitos and not many visitors in Tikal. The guide gave much information and was very kind. Our group was only 11 people and the food at the restaurant was good.