Guided tour

New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

4.7 / 5

321 reviews

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    Guided tour

    New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

    4.7

    321 reviews

    From £21.69 per person

    Take a poignant journey back in time on a 2-hour walking tour of New York's 9/11 Memorial and site of Ground Zero. Pay your respects to the fallen heroes and pause for reflection at different monuments. Get an optional entry ticket to the 9/11 Museum.

    About this activity

    Free cancellation
    Cancel up to 24 hours in advance to receive a full refund
    Covid-19 precautions
    Special health and safety measures apply. Learn more
    Mobile ticketing
    Use your phone or print your voucher
    Duration 2 - 4 hours
    Check availability to see starting times.
    Skip the ticket line
    Instant confirmation
    Live tour guide
    English

    Experience

    Highlights
    • Pause for reflection at the 9/11 Memorial
    • Learn about the symbolic design of the new World Trade Center buildings
    • Hear about the World Trade Center before and after September 11, 2001
    • See beautiful, but often overlooked, memorials in the area
    • Experience the rebuilt World Trade Center from the inside and out
    Full description

    Covid-19 Update

    Due to health and safety regulations, this itinerary may change. See Know before you go for the latest updates.

    Visit the site of the World Trade Center on a poignant walking tour of the monuments and memorials to those who perished and survived the terrible events of September 11, 2001. Start at St. Paul's Chapel, and learn about the important role it played in the aftermath of the attacks. Go to 9/11 Memorial Plaza and pause for reflection at the memorial pools. Get detailed descriptions from your guide about each monument, from the design of the pools to the architecture of the new World Trade Center and its symbolic use of materials, light and reflection.   Pay your respects at the Fireman's Memorial and American Express 11 Tears Memorial, often missed by those who visit on their own. Get an up-close look at the reconstruction of the site as you visit Brookfield Place and see The Oculus, the 4-billion dollar centerpiece of the new World Trade Center transportation hub. Following the walking tour of the area you'll enter the 9/11 Museum where you'll learn more about the terrible events independently on a self guided visit (Museum option must be chosen at time of booking. You will receive your tickets for the 9/11 Museum from your guide when you arrive for the start of the walking tour.) See more than 23,000 images and 10,300 artifacts that tell the story, and hear some of the 2,000 oral histories of those killed, mostly provided by friends and families.
    Includes
    • 2-hour walking tour of the 9/11 Memorial and Ground Zero
    • Licensed guide
    • Entry ticket to the 9/11 Museum (if option is chosen at time of booking)
    • Entry ticket to 9/11 Museum (unless option chosen at time of booking)
    • Entry to the One World Observatory
    • Gratuity for the guide (optional)
    • Museum admission guests must provide proof of vaccination and ID as outlined in the COVID protocols section
    • For those taking the walking tour, you will not need to show proof of vaccination but must wear a mask in all indoor areas and whenever in the presence of the guide or other guests.
    • For guests entering the museum: You must provide proof of vaccination and photo ID as outlined in the COVID-19 Info section of the tour description.
    • For those taking the walking tour, you will not need to show proof of vaccination but must wear a mask in all indoor areas and whenever in the presence of the guide or other guests.
    Covid-19 precautions

    You must book this activity online because the ticket office is closed

    Traveler requirements
    • You are required to bring and wear a mask
    • All participants who are over 12 years old must present proof of full vaccination
    • In addition to proof of vaccination, all participants who are over 18 years old must present a government-issued photo ID (e.g. driver’s license, passport, etc)

    Select participants and date

    Participants

    Date

    Prepare for the activity

    Meeting point

    St. Paul's Chapel, New York. Meet inside the gates in the churchyard behind the chapel (near the Bell of Hope, look for your guide with a green flag). If the gates are closed, the meeting point is outside the gates on the corner of Broadway and Fulton Street.

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    Important information

    Not allowed

    • Weapons or sharp objects
    • Alcohol and drugs

    Know before you go

    • Due to ongoing COVID-19 virus preventative measures, the 9/11 Museum is currently operating at 25% capacity and only open Thursday through Monday
    • Headset radios are not being used for sanitary reasons and food and drink will not be included until further notice
    • This tour is wheelchair accessible
    • Walking tour is approximately 2 hours long
    • There are opportunities to sit, but guests should be able to stand and walk for long periods
    Customer reviews

    Overall rating

    4.7 /5

    based on 321 reviews

    Review summary

    • Guide
      4.9/5
    • Value for money
      4.6/5
    • Service
      4.7/5
    • Organization
      4.7/5

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    Star rating:

    Emotional tour

    So, the only reason for the 4 stars is that I took this tour one other time and in that tour we learned a lot more facts about the construction of the memorial. This tour was more emotion driven. The other tour had both which I preferred. I will say that I did learn some new facts as Debbie took us on a different walking path.

    31 August 2019

    A
    Anonymous – United States Verified GetYourGuide customer

    Helpful?

    Enthralling from start to finush

    Debbie is a wonderful guide. Sensitive, funny and so full of knowledge about 9/11,before during and after. She showed yes things, places and info we'd never know, heard of or found if left to our own devices. Would I recommend her walking tour? This is a not to be missed tour. Your be shocked how quickly the 2 hours passes and be so glad you gave Debbie your time. She's a wonderful person, great energy and an amazing guide. As a local she can tell you exactly how it went down and some. Not to be missed. X

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    31 May 2019

    Deborah – United Kingdom Verified GetYourGuide customer

    Helpful?

    A sobering but up-lifting experience. So much hatred from the terrorists, but so much goodness & love from ordinary citizens; the dedication beyond the call of duty from the firefighters & the police. The marvel of St Paul’s Chapel, that tiny church surviving amidst all that horror. The exhibition gives thought & conveys the shock of that terrible day in 2001 without overwhelming the visitor. Such a beautiful, sunny autumn day & yet man used it & filled it with evil &hatred. The museum’s display takes me right back to the disbelief I felt here in England on hearing the news.

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    10 May 2019

    A
    Ann – United Kingdom Verified GetYourGuide customer

    Helpful?

    Organized by
    City Tales Sightseeing & Private Tours

    Product ID: 106879