Krakow
Natural Attractions & National Parks

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What people are saying about Krakow

Overall rating

4.4 / 5

based on 2,584 reviews

We arrived in Poland hours before it was announced that the country shut down due to Coronavirus pandemic. All cultural institutions had already been confirmed to close and we were worried what we would be able to still do whilst in the country. I found this tour and it absolutely saved our weekend. The tour company were informative and helpful and the guide went out of his way to make us feel comfortable and to show us as much of the Tetra Mountain park as he possibly could, particularly in the face of closures and quarantines. The efforts he went through to make us comfortable and find us somewhere that would still serve us lunch was commendable and I would absolutely recommend this operator to anybody else travelling to the region.

We were picked up at the designated place and whisked away on the 25 minute journey in a lovely clean car. The mines themselves are like nothing I've ever encountered or even imagined! The tour guide was full of insights about the rooms as well as life down in the mines. There is ALOT of stairs (all going down) and you cover alot of distance so comfortable shoes are a must! At the end our driver met us and took us back to where we were picked up.

Be aware that at the start of the tour, there are a lot of wooden stairs to descend. I felt a bit panicked at first but it was fine, people took their time. As you go down, there are numbers on the wall. The bottom of the stairs is number 54, each flight was 6 steps. There is a lift at the end of the tour to bring you back up. And there's a restaurant in the mine to rest and have something to eat. It's worth the effort.

Patrick is a great, knowledgeable and considerate guide. Many shops etc were closed due to the Corona measures but that’s not up to the tour organizers of course (maybe some research before would have helped though).

Easy to find ticket office, guide very knowledgeable and gave us a great insight to the mines.