Moving visit

Very moving visit with a guide who knew how to answer all our questions and who despite her experience always keeps this emotion during the explanations. Only small flat, we did not know how to see everything we had to see because there were too many people in the camps. However, at the level of the operator who organized the tour, the employees were not very "welcoming". It was indicated that a shuttle could pick us up from our accommodation if it was in the center (which was our case) but when we contacted the operator to organize it, he told us that it was not not possible and we had to go to one of the meeting point at 6:20 am. The driver as well as the "guide" did not speak a word of French and when we try to ask them a question for the organization, did not bother to answer us. A film was broadcast on the bus without the possibility of having a French translation.

Auschwitz is one of the places everyone should see to not forget what humankind is capable of doing. The tour was well organized and the tour guide was very informative and knowledgeable! The only part we disliked was the drive back from Auschwitz. The driver was not very friendly and on top of that, he texted and checked WhatsApp while he was driving with a bus load full of people!!!!!Totally unacceptable!

History and Nostalgia

A moving experience and one that should be done. Very well organised. Bus 8 driver brilliant and so she should be after driving London double deckers - love you girl - felt at ease in your hands!! However, when greeted at Auschwitz were told to meet at a certain point before entry. It was only by chance that we discovered the English speakers had gone through. Several of us, Spanish and Italians from our bus had to scramble through to find the relevant groups - beware and ask someone to get you!! More organisation needed in this area as some of us would have been doing an individual visit!! Overall , a humbling experience