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It is a such a treat to write this 5 star recommendation for Yanet! Firstly, she is prompt, professional, knowledgeable about Cuban history, architecture, music, botany and the list goes on. Her gracious demeanor, willingness to answer any question and more not to mention VIP customer centered approach made the two tours unforgettable. Finally, I will add she is a fantastic resource, capable of helping the first time or veteran traveler with recommendations, wise counsel and good humor.