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What people are saying about Hanoi

Overall rating

4.4 / 5

based on 365 reviews

Incredible service, flexible schedule, breathless location

We originally booked the 3-day/2-night cruise but unfortunately, because there was a huge typhoon the first day, the cruise had to cancel. Fortunately, we did make it for a 2-day/1-night cruise which was still perfect. The entire experience was amazing - breathless views, great activities, and really amazing service. However, I think what I want to emphasize in this review is how great the company handled the cancellation. We still wanted to stay around Ha Long City the day of our cruise because we saw no point staying in Ha Noi when we had to do the 2-hour drive anyways. They were accommodating and dropped us right in front of the last-minute AirBNB we booked. Everything was just really awesome. Also, for what it's worth, there are a lot of cruises offering similar, but taking part in the higher starred-rated cruises is worth it - less people, more freedom, and just all around better service.

The guide was on time at the hotel pick-up with a good knowledge of the various sites. Excellent car transportation to the opera house, temple of literature and school, gardens, lake, HCM mausoleum, pagoda by the lake and the unique egg coffee restaurant at the end of the tour. Luckily, our guide was with us crossing the various roads where the traffic was horrendous. We are not used to just cross in the middle of a stream of cars but we eventually fund the courage with our guide to just hold up an arm and surprisingly the motorbikes and cars weave around you, something we eventually got used to. Good value for money.

Trang is the best guide! She was engaging and had comprehensive knowledge about Vietnamese history and culture. She gave us a clear insight into the lives of people here explaining the cultural significance of various customs and places. Overall a very pleasant experience! Would recommend it to all fellow travellors.

Fifi was excellent. She was very knowledgeable and had a great personality to her which made the whole experience enjoyable. She also was able to adapt quickly to changes in schedule and route us efficiently so we could reduce the amount of time waiting in line. Would 10/10 recommend!

We had an excellent tour with Peter (happiness) who took us around Hanoi and gave us a VERY good insight in the history of Vietnam. Furthermore, the car was airconditioned and of high standard. Thanks to Peter and the driver! BR Tina & Jens from Sæby In Denmark.