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What People Are Saying About Ground Zero Museum

Tour was well done. Helped provide a useful context.

Although rather sobering, tour was very well done and clearly worth doing. Ground Zero and the Memorial Museum are quite impressive. Tour guide was informed and effective. Would recommend.
Ground Zero Tour and 9/11 Museum Entry Option Reviewed by Michael, 10/14/2016

The museum was great- getting tickets a nightmare

When we arrived at the museum we asked a worker how we were suppose to get our tickets? We had received an email with receipt of our purchase for 3 adult tickets for 1 pm admission. The email stated tickets were attached. When we opened the attachment there were not any tickets, no barcode for scanning for entrance. We were told by numerous workers at the museum that we needed a barcode to be able to enter. We tried calling the customer service number but because it was a sat no one answered. Thankfully, after many failed attempts of getting assistance, we were given tickets by the museum to enter since we did have a receipt indicating our purchase. Once inside the museum we fully enjoyed the time and effort that went into creating this memorial. It is a somber experience but memories of our tour will never be forgotten.
9/11 Memorial Museum Entrance Ticket Reviewed by Paula, 10/03/2016

Memorable due to its tastefulness & sensitivity.

The museum is a tribute to the strength of people in the face of extreme pain, terror and adversity. The timeline is essential and chronologically spellbinding. I thought it might be sensationalist but it had me in tears. I spent 4 hours there which is longer than I have ever spent in a museum. I would go back tomorrow if I could since there were parts I had to skip over. I was physically sickened to watch video of people jumping out of the towers but also understood why it was included. Heartbreaking but essential. Leave yourself plenty of time since you may well be more moved by the Museum than you think you could be.
9/11 Memorial Museum Entrance Ticket Reviewed by Sarah, 09/28/2016

Great--Tony is an awesome story-teller who mad our visit very personal

As a military man who was about to fly that day, Tony's tour really hit home and kept me hanging on his words about that day. Afterwards the museum visit was all the more powerful and real--a must recommend!
Ground Zero Tour and 9/11 Museum Entry Option Reviewed by Chad, 09/22/2016

A very moving tour with an exceptional guide in Linda!

Linda was GREAT!! She was very professional and knowledgeable sharing personal facts as well as so many interesting details of that sad day and all that went into making a memorial that would honor all those that lost their lives.
Ground Zero Tour and 9/11 Museum Entry Option Reviewed by Barbara, 09/21/2016

Ground Zero Museum Budget
Based on 248 reviews by GetYourGuide customers