Water Parks

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What people are saying about Cozumel

Overall rating

3.6 / 5

based on 9 reviews

Very much enjoyed the facilities. Lots for everyone to do.

The procedure of getting your tickets is poorly explained. The idea of emailing the tickets is fine- then you ask for me to print them. I don't carry a portable printer with me. Poorly explained about where to go for the Ferry. Instructions gave me one address that was wrong- the taxi driver took me to the correct place-near the pier. Same for getting tickets for Playa Mia - poor explanations on where I needed to go to get the actual tickets- especially since it included a ride to and from the park. All the people we met were very helpful and went out of their way to point us in the right direction. They were great. Once we got to deal with people- all worked fine. Management needs to get the website so it communicated more clearly.

We really enjoyed the snorkeling! Much better than a previous experience! It was great to leisurely swim around at our own pace. And the reef was fabulous! I was a little disappointed in the lunch. There was no buffet, as advertised. But the food was decent and we lucky enough to have very few people in the park.

My family enjoyed Playa Mia Grand Beach and Water Park.

We bought the outing with transfers and we could not have been more pleased. The park was clean, well staffed and not over crowded. The staff was courteous and helpful! We will go again.