Chelsea, NYC

Loved it! We had a 2 day pass and did the north loop on day 1 and south loop day 2. the guides were really knowledgeable and we felt we learned a lot about New York. There were 2 negatives - why do you employ lots of Male ‘in your face’ ticket towtes? I’d read how good your tours were and was specifically looking for you. I would’ve appreciated a central location to go to or a member of your team assisting me at the stops instead of been hassled by your sales people. I Really didn’t like that and some of them were so in your face it was quite intimidating. Also, our ticket had a circle line boat trip included. Your recommendation on the ticket was to get there 30 minutes before the departure time at Pier 16. We actually got there 45 minutes earlier than the departure but because we’d not exchanged the voucher for tickets we had to join a huge line and missed the boat. if you’d explained that process we’d definitely have caught it.