Biscayne Bay

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What people are saying about Biscayne Bay

Overall rating

4.1 / 5

based on 5,387 reviews

Experience really good and the instructions on board were excellent, but the “office” is really a mess, very unorganized, lots of people who do not have reservations. I think they should have a specific line only for the reservations. My reservation time was 2:15pm and I ended up going around 4:30pm - long waiting time for someone who actually has a reservation. Also, if something like weather or other thing changes they don’t give you a refund, you must choose another attraction or come back another day (which is not a good option considering that not many people will come back). I think they should consider giving a refund if the person decides to.

The guide and driver were great! I learned a lot about Miami. My only disappointment was that the boat was so loud, especially when it was in the water, I could barely hear the guide. Also, the boat was totally full. It seems that there should have been a reduced # of people to help stop the spread of Covid 19.

It was amazing the instructor wonderful and my father absolutely loved the that he got to fly the plane it was worth the money thank you for my beautiful birthday present

Love it ..the instructors were excellent I forgot their names one was I think cole with long hair Spanish the other one can’t remember but I loved every second of it

The tour guide was amaizing bring CASH for a top this is from a Kansan <3. If there was more then 5 starts this would be it be sure to do this on your first day!