Things to do in
9/11 Museum

See artifacts from the attack on the World Trade Center and honor the memory of those who lost their lives.

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9/11 Museum: Our most recommended tours and activities

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

1. NYC: 9/11 Memorial & Museum Timed-Entry Ticket

Benefit from contactless entry to the National September 11 Memorial Museum with your pre-purchased timed-entry ticket. Enjoy complimentary access to the 9/11 Memorial, the Survival Tree, and the Memorial Glades The 9/11 Museum The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections: • The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93.  • The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died. • The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall.  The 9/11 Memorial (Free Entry) The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.  The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.

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New York CityPASS®: Save 40% at 6 Top Attractions

2. New York CityPASS®: Save 40% at 6 Top Attractions

See world-class art, fascinating science, important history, and incredible views—from the sky AND the sea and save up to 40% with the New York CityPASS! New York CityPASS includes admission to: 1. The Empire State Building: With iconic views and a new museum, the Empire State Building provides breathtaking 360-degree, open-air views from the 86th-floor observatory. 2. American Museum of Natural History: Explore human cultures, the natural world, and the universe with a visit to one of the world’s most famous natural history museums. 3. The Metropolitan Museum of Art: New York’s most visited museum and attraction.  The Met presents over 5,000 years of art from every corner of the world for everyone to experience and enjoy.  At the Met’s uptown branch, The Met Cloisters, explore the art, architecture, and gardens and medieval Europe.  4. Top of the Rock OR Guggenheim Museum Top of the Rock: Experience incredible 360-degree panoramic views of New York City and beyond from interior and exterior decks on the top three floors of this legendary art deco skyscraper, 30 Rock.   Guggenheim Museum: Frank Lloyd Wright’s mid-century masterpiece of modern architecture, located alongside scenic Central Park.  See collection highlights, including works by Manet, Picasso, Van Gogh and more. 5. Statue of Liberty and Ellis Island OR Circle Line Sightseeing Cruises Statue of Liberty and Ellis Island: Experience the beauty and history of the Statue of Liberty National Monument and Ellis Island Immigration Museum with Statue Cruises.   Circle Line Sightseeing Cruises: Take in the world’s premier skyline with up-close and magnificent views of the Statue of Liberty, Brooklyn Bridge, One World Trade and 101 NYC sights.   6. 9/11 Memorial & Museum OR Intrepid Sea, Air & Space Museum 9/11 Memorial & Museum: Pay your respects to the victims of the 9/11 attacks at the 9/11 Memorial & Museum.  Examine the history and impact of the events and learn the stories of loss and recovery within the Museum.   Intrepid Sea, Air & Space Museum: Get an up-close look at the space shuttle Enterprise and 28 aircraft, including the world’s fastest jet.

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New York City: 9/11 Tour, Memorial, Museum & Observatory

3. New York City: 9/11 Tour, Memorial, Museum & Observatory

Remember the terrible events of 11 September 2001 on a 9/11 walking tour, and journey through the former World Trade Center in New York. Guided by New Yorkers with a personal connection to 9/11, the tour includes personal anecdotes and touching stories of tragedy and heroism. Meet at St. Paul's Chapel to see the church that miraculously survived the falling buildings and debris, despite being only a block away from the World Trade Center. It became a makeshift rescue center in the aftermath and its iron fence became a bulletin board where family members posted notices of their missing loved ones. Hear heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero. Finally, enter the 9/11 Memorial, where you can pay your respects to those who lost their lives. See the Reflecting Absence Memorial, the largest man-made waterfall inside the 9/11 Memorial, symbolizing the vast void left by the tragedy. Look at the names of the nearly 3,000 victims placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Towers and World Trade Center rising from the ground. Stay as long as you wish at this beautiful 8-acre oasis. The following are provided if you have selected the All Access option. Your guide will then provide you with timed entry tickets at the 9/11 Museum and One World Observatory. The museum entry time can vary depending on availability. Get a preview of the museum to optimize your time inside. Once inside, you are free to explore at your own pace. See artifacts from the events of 9/11, and hear recordings from people who were there on the day. Next, take a 5-minute stroll to the Observatory to marvel at its engineering and architecture. Start in the lobby of Freedom Tower with the "Voices" documentary dedicated to the men and women of the World Trade Towers and new One World Trade Center. Then take the "Sky Pod" elevator, and ascend 1,250 feet in 60 seconds. Once on the 102nd floor, go to the See Forever Theater, before descending to the 100th floor to access the main observation deck. Enjoy immersive LED displays, interactive touch screen videos, and dining options. The main draw however is the breathtaking view of the New York skyline stretching across Manhattan.

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New York: Go City Explorer Pass with 95+ Tours & Attractions

4. New York: Go City Explorer Pass with 95+ Tours & Attractions

Go City offers you a selection of over 95 must-see NYC attractions, museums, and tours for one low pre-paid price. Save up to 45% compared to buying separate attraction tickets, and see New York's most popular attractions with one easy-to-use digital pass. Choices include the Statue of Liberty/Ellis Island Ferry, 9/11 Museum and Memorial, Empire State Building, NY Waterways Tours, MoMA, and many more! There's no need to decide in advance, and you can take up to 60 days after using the pass to make your first visit. Your Explorer Pass also features special perks including gift shop discounts or a free audio guide at selected attractions, helping you make the most of your New York trip and save even more along the way. The New York attractions you can select include:  MUSEUMS AND GALLERIES• American Museum of Natural History• The Museum of Modern Art (MoMA) • The MET Museum• 9/11 Memorial and Museum• Intrepid Sea, Air & Space Museum and Space Shuttle• Guggenheim Museum • Museum of Sex • New York Historical Society Museum • The Whitney Museum of American Art• Brooklyn Museum and Botanic Garden Combo• The Met Cloisters• Museum of the City of New York• Museum of Ice Cream• Museum of Jewish Heritage• Fotografiska New York EXPERIENCES• Top of the Rock Observatory• Empire State Building• Edge• One World Observatory• The Vessel at Hudson Yards• Hop-On Hop-Off Big Bus New York• Statue of Liberty Ferry and Ellis Island Immigration Museum• Central Park Bike Rental• The Downtown Experience by The RIDE• Ground Zero Museum Workshop: Hands-On 9/11 Tour• Brooklyn Bridge Full-Day Bike Rental• Hudson River Full-Day Bike Rental• New York Botanical Garden• Madame Tussauds Times Square New York• Spyscape• LEGOLAND Discovery Center Westchester• LEGOLAND Discovery Center at American Dream• Welcome to Harlem: Harlem Jazz Series• Queens Experience On Foot• RiseNY• Perfect Picnic• Masters of the Camera NYC Rooftop Photoshoot• Surrey Bike Rental on Governors Island (2 hours)• SEA LIFE at American Dream• Escape Virtuality TOURS• 9/11 Tribute Center and Walking Tour• Central Park Walking Tour• Night Tour by Big Bus New York• Yankee Stadium Tour• The TOUR• Woodbury Common Bus Tour (Round Trip + VIP Coupon Booklet)• Rockefeller Center Tour• Radio City Stage Door Tour• Central Park Bike Tour• Brooklyn Bridge Bike Tour• Madison Square Garden: All Access Tour• Central Park TV and Movie Sites Walking Tour• When Harry Met Seinfeld Bus Tour • NYC TV and Movie Bus Tour • Gossip Girl Sites Bus Tour (choice of 1 tour)• Brooklyn Bridge and DUMBO Walking Tour• Hamilton Happy Hour Tour• Catacombs by Candlelight Tour• Harlem Gospel Tour (Sunday Service)• High Line, Chelsea, Meatpacking District Neighborhood Walking Tour• Top Dog Tours NYC Marvel & DC Superheroes• Holiday Market & Christmas Lights Walking Tour (seasonal)• City Rambler: Walk Through History Tour• A Walk in the Park Tour by City Rambler• Ghosts of Greenwich Village Tour• New York City Sketching Art Tour• Top of the Highline and Vessel Tour• Fashion Windows Walking Tour• Pride Walking Tour• NYC Slavery & Underground Railroad Walking Tour• St. Patrick's Cathedral Tour with Express Entry• Best of Brooklyn Walking Tour in Williamsburg• Greenwich Village Walking Tour• Broadway & Times Square Walking Tour• Graffiti & Street Art Walking Tour in Brooklyn• Secrets of the Statue of Liberty and Ellis Island - Walking Tour• SoHo – Little Italy – Chinatown Neighborhood Walking Tour FOOD AND DRINK• Spirits On Foot: Beer, Spirits and Wine Crawls• Food On Foot Tours• Queens-Flushing Meadows International Food Excursion CRUISES• Lady Liberty Cruise: Circle Line Sightseeing• Harbor Lights Cruise: Circle Line Sightseeing (Upgrade fee applies)• Best of NYC Cruise: Circle Line Sightseeing (Upgrade fee applies)• Landmarks Cruise: Circle Line Sightseeing• 1929 Shearwater at North Cove: Daytime Statue Sail or City Lights Sail (seasonal)• Clipper City Tall Ship Sail - Daytime Statue or Harbor Lights (Seasonal) Customers save an average of 45% when buying the New York Explorer Pass versus buying tickets at the gate. Savings percentage based on most popular customer itineraries. Attractions and tours are subject to change. Please check the included guide for an up-to-date list of included experiences.

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New York: 9/11 Tour with Museum and Observatory Tickets

5. New York: 9/11 Tour with Museum and Observatory Tickets

Celebrate the actions of the heroes and survivors of Stairwell B on a guided tour of the World Trade Center Complex. Follow the path taken by first responders and learn how they withstood the collapse of the 110-story tower while still inside it. Through photos and memoirs, the tour chronicles the events of 9/11, from the bravery of New York City’s firefighters to the Angel of Stairwell B and the 9/11 Surfer. The guided tour ends at Memorial Plaza, where you’ll learn how the new World Trade Center Complex was designed and constructed. Then visit the National 9/11 Memorial Museum on your own. Discover artifacts found in the wreckage of the former Twin Towers, the first responding vehicles, and the planes that hit the towers.  Continue your self-guided visit by exploring the One World Observatory. Take the 47-second elevator ride up to the observation deck and watch the transformation of Manhattan on the elevator’s HD monitors. Gaze at the grand view from the deck, which on a clear day allows you to view up to 4 different states. 

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Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

6. Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center, where the tragic events of 9/11 took place. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will scheduled for the end of your tour, but the entry time may vary depending on the day's availability. Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

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NYC: Statue of Liberty Tour with 9/11 Memorial Museum Ticket

7. NYC: Statue of Liberty Tour with 9/11 Memorial Museum Ticket

Enjoy a tour of New York's hotspots all in one day. Explore the Statue of Liberty, Ellis Island, and the 9/11 Memorial and Museum, and learn about their history and impact on the city from a local guide. Board a ferry and cross the New York Harbor to the Statue of Liberty. Take a self-guided audio tour with the provided headsets. Then, head to Ellis Island to learn about the immigrant experience at the Museum. About 40% of current US citizens can trace their ancestors to Ellis Island, see if you can too. Next, take the ferry back to the mainland and visit the 9/11 Memorial and Museum. These honor all those who lost their lives in the horrific attacks of September 11, 2001, and February 26, 1993. See the 9/11 Museum with its over 10,000 artifacts. Learn how the events of that day impacted the world, and download and listen to the 'Witnessing History Tour" as you tour the exhibits. Explore the exhibition detailing "The Hunt for Bin Laden".

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NYC: Statue of Liberty, Ellis Island, 911 & Cruise Pass

8. NYC: Statue of Liberty, Ellis Island, 911 & Cruise Pass

Receive an access pass to 4 of New York City's top attractions which is valid for 7 days but can be completed in 1 day. Gain Fast- track entrance to the Statue of Liberty and Ellis Island with a Priority Ferry reserve ticket. Receive exclusive skip-the-line entrance to the 911 Memorial Museum. Enjoy a 60 minute sightseeing cruise or sunset cruise with over 10 departure times per day.  Also, take advantage of a 30-minute guided tour of Battery Park, and learn about unique history with a local guide. Located at the southern tip of Manhattan Island, the park has an interesting history and many monuments. Learn about the Battery Cannon, Battery Oval, Coast Guard Memorial and Bosque Gardens and Fountain. End at Castle Clinton, built in anticipation of the War of 1812 and the centerpiece of the revitalization efforts of the park. Your guide will then assist you through the various procedures to board the ferry to Liberty Island. Benefit from priority boarding and save precious time to visit the Statue of Liberty and Ellis Island.

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9/11 Memorial Tour with Optional One World Observatory Entry

9. 9/11 Memorial Tour with Optional One World Observatory Entry

Pay your respects to the heroes of 9/11 with a visit to St. Paul's Chapel, where emergency rescue centers were set up immediately after the September 11 attacks.  Pause to reflect at the 9/11 Memorial Pools, built on the site of the former World Trade Center and see the names of the 2,983 men, women and children killed in the attacks of September 11, 2001 and February 26, 1993. Learn about Freedom Tower at the heart of the rebuilt complex. Then, skip the ticket lines to the One World Observatory and take the Sky Pod elevator to the 102nd floor in 60 seconds. Get breathtaking views of the Statue of Liberty, Ellis Island, the Empire State Building and more.

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New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

10. New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

Visit the site of the World Trade Center on a poignant walking tour of the monuments and memorials to those who perished and survived the terrible events of September 11, 2001. Start at St. Paul's Chapel, and learn about the important role it played in the aftermath of the attacks. Go to 9/11 Memorial Plaza and pause for reflection at the memorial pools. Get detailed descriptions from your guide about each monument, from the design of the pools to the architecture of the new World Trade Center and its symbolic use of materials, light and reflection.   Pay your respects at the Fireman's Memorial and American Express 11 Tears Memorial, often missed by those who visit on their own. Get an up-close look at the reconstruction of the site as you visit Brookfield Place and see The Oculus, the 4-billion dollar centerpiece of the new World Trade Center transportation hub. Following the walking tour of the area you'll enter the 9/11 Museum where you'll learn more about the terrible events independently on a self guided visit (Museum option must be chosen at time of booking. You will receive your tickets for the 9/11 Museum from your guide when you arrive for the start of the walking tour.) See more than 23,000 images and 10,300 artifacts that tell the story, and hear some of the 2,000 oral histories of those killed, mostly provided by friends and families.

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Other Sightseeing Options in 9/11 Museum

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What people are saying about 9/11 Museum

Overall rating

4.7 / 5

based on 9,307 reviews

Would thoroughly recommend this trip, certainly worth doing rather than just the memorial and museum. Eric, our guide took us around the area, explaining history, adding anecdotes and bringing it all to life. He was a fantastic guide and reallly connected with the group. The museum is an amazingly powerful experience too. There was zero visibility at the top of the Freedom Tower but the lady at the kiosk readily moved our slot to another day so we won't miss out. All in all, an excellent day.

It saved a lot of time to have our tickets ahead of time. There was a small line to get in, but it was very organized and the line moved pretty quickly. It was such a sombering experience for all of us, in addition to a wonderful educational activity for our teenage girls!

Everything worked as the details in the document we got. I highly recommend it so we can save a good amount of money!

Very sad and challenging thing to remember but you all have put together a great rememberance of all the details.

You think you know a lot about that day until you come to the museum, you don't nothing about that day..