9/11 Memorial

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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

  • Twin Reflecting Pools

    1. Twin Reflecting Pools

    Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

  • Facing Crisis: America Under Attack

    2. Facing Crisis: America Under Attack

    This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

  • Survivor Tree

    3. Survivor Tree

    This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

  • Foundation Hall

    4. Foundation Hall

    This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

  • Ground Zero Museum

    5. Ground Zero Museum

    The museum allows you to interact with artifacts and voice clips from September 11th.

Planning Your Visit

  • When should I go?

    The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

  • How should I behave?

    Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

  • Can I bring children?

    The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

  • Are there any special procedures before entering?

    Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to know

  • When should I visit?
    Open daily, 9:00 AM-8:00 PM
    Holiday hours may vary
  • Is it expensive?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional information

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

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What people are saying about 9/11 Memorial

Overall rating

4.6 / 5

based on 18,387 reviews

Very emotional and allows those who weren't there that day to feel what was truly a horrifying and sad day for the world. Makes you remember when we all came together and did not have differences, unlike today. RIP to all of those lost that day and those first responders and recovery workers lost afterwards.

NYC: 9/11 Memorial & Museum Timed-Entry Ticket Reviewed by GUSTAVO, 26/10/2021

Comprehensive account of the attack, actual surviving artifacts, tasteful and very respectful not only to towers’ victims, but also those who responded immediately and during the post-months with resulting health related conditions

NYC: 9/11 Memorial & Museum Timed-Entry Ticket Reviewed by Vande, 19/10/2021

Good. Guide was outstanding combining acting and story telling very effectively. Would recommend her again. Not enough time at the attractions on liberty and ellis islands.

NYC: Statue of Liberty, Ellis Island & Pre-Ferry Tour Reviewed by Stephen J., 18/10/2021

Rob was awesome, it felt I was touring with family, he was patient and super friendly, it was an awesome experience, without them I couldn’t done and see so much

New York: Full-Day Walking Tour with Observatory Entry Reviewed by , 27/10/2021

We had an amazing, awesome guide for the Statue of Liberty and Ellis island, she was very informative and made it an exciting experience.

NYC: Statue of Liberty, Ellis Island & Pre-Ferry Tour Reviewed by Michelle, 27/10/2021

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