9/11 Memorial

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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

  • Twin Reflecting Pools

    1. Twin Reflecting Pools

    Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

  • Facing Crisis: America Under Attack

    2. Facing Crisis: America Under Attack

    This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

  • Survivor Tree

    3. Survivor Tree

    This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

  • Foundation Hall

    4. Foundation Hall

    This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

  • Ground Zero Museum

    5. Ground Zero Museum

    The museum allows you to interact with artifacts and voice clips from September 11th.

Planning Your Visit

  • When should I go?

    The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

  • How should I behave?

    Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

  • Can I bring children?

    The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

  • Are there any special procedures before entering?

    Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to know

  • When should I visit?
    Open daily, 9:00 AM-8:00 PM
    Holiday hours may vary
  • Is it expensive?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional information

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

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What people are saying about 9/11 Memorial

Overall rating

4.6 / 5

based on 18,387 reviews

It is something anyone that lives or visit NY should come to. I was at the Twin Towers as a teenager and while it is not the same of course it is still an AMAZING VIEW!!! We had coffee and a snack at the Ily shop and took lots of Pictures. Make sure you have vaccination Proof!! We had left ours and someone at home to send us a picture. Again come and visit

New York One World Observatory: Skip-the-Line Ticket Options Reviewed by Justine, 28/08/2021

Helpful?

There was no in-,person tour. I didn't read the fine print. It didn't really matter as I was able to tour the museum at my own pace. I think I did spend a few extra $ by booking for the "tour" with Gettourguide.

NYC: 9/11 Memorial & Museum Timed-Entry Ticket Reviewed by Irene, 29/08/2021

Helpful?

Very easy to locate group from the beginning. Easy to stay with a tour guide. Very relaxing. We paid for the full guided tour.

Statue of Liberty, Ellis Island & 9/11 Memorial Tour Reviewed by Anonymous, 28/08/2021

Helpful?

The guide during the walking tour was excellent! The boat ride to liberty island and Ellis island was excellent!!

Statue of Liberty, Ellis Island, Wall Street & 9/11 Memorial Reviewed by Cheryl, 27/08/2021

Helpful?

Owesome experience! Great Service and of course a breath taking views, the service in the bar great!

New York One World Observatory: Skip-the-Line Ticket Options Reviewed by Anonymous, 30/08/2021

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