Entry ticket
Family friendly
NYC: 9/11 Memorial & Museum Timed-Entry Ticket
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- Duration: 1.5 hours
- Optional audio guide
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Entry ticket
Family friendly
9/11 Ground Zero Museum Workshop: Hands-on BOSE Audio Tour
- Duration: 1.5 hours
- Optional audio guide
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per person
9/11 Memorial: Tours & Tickets
Free cancellation
Change of plans? No problem. Cancel up to 24 hours before your activity starts for a full refund.
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What to see at the 9/11 Memorial
The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?
1. Twin Reflecting Pools
Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.
2. Facing Crisis: America Under Attack
This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.
3. Survivor Tree
This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.
4. Foundation Hall
This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.
5. Ground Zero Museum
The museum allows you to interact with artifacts and voice clips from September 11th.
Planning Your Visit
When should I go?
The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.
How should I behave?
Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.
Can I bring children?
The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.
Are there any special procedures before entering?
Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.
Good to know
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- When should I visit?
- Open daily, 9:00 AM-8:00 PM
Holiday hours may vary
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- Is it expensive?
- The memorial is free to visit, but the museum carries an entrance fee.
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- Will I need a guide?
- It will definitely help. Might be worth it to check out these best-selling tours.
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- How to get there
- The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
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- Additional information
- Not recommended for children under 10.
- It is important to stay respectful during your visit.
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Want to discover all there is to do in 9/11 Memorial? Click here for a full list.
What people are saying about 9/11 Memorial
With the New York Explorer pass, we selected the 7 most important sights. Then I started planning the days. I got to know the subway and bus transportation in New York and planned where and how to go. Now I’m nearing the end and enjoying it more and more. I’ve been to the U.S. several times, but I’ve avoided big cities by far so far. However, I was in almost every National Park. I think we will enjoy that too.
He knew dates, answered our questions, and made sure we were together. We knew when we would meet back with each other, and he made it feel personalized while we were in a group. We really enjoyed our tour!
Our tour guide was awesome! Very informative and helpful even directed us to the closest subway once the tour ended and other places to visit!
What really sold us was our tour guide Caesar. He was absolutely fantastic extremely knowledgeable and professional
It was great very informative and had a great time our guide Ceaser and he answered all our questions
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