9/11 Memorial

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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

  • Twin Reflecting Pools

    1. Twin Reflecting Pools

    Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

  • Facing Crisis: America Under Attack

    2. Facing Crisis: America Under Attack

    This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

  • Survivor Tree

    3. Survivor Tree

    This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

  • Foundation Hall

    4. Foundation Hall

    This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

  • Ground Zero Museum

    5. Ground Zero Museum

    The museum allows you to interact with artifacts and voice clips from September 11th.

Planning Your Visit

  • When should I go?

    The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

  • How should I behave?

    Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

  • Can I bring children?

    The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

  • Are there any special procedures before entering?

    Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to know

  • When should I visit?
    Open daily, 9:00 AM-8:00 PM
    Holiday hours may vary
  • Is it expensive?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional information

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

What people are saying about 9/11 Memorial

Overall rating

4.7 / 5

based on 15,252 reviews

With the New York Explorer pass, we selected the 7 most important sights. Then I started planning the days. I got to know the subway and bus transportation in New York and planned where and how to go. Now I’m nearing the end and enjoying it more and more. I’ve been to the U.S. several times, but I’ve avoided big cities by far so far. However, I was in almost every National Park. I think we will enjoy that too.

New York City Explorer Pass w. Over 85 Tours & Attractions Reviewed by Emil, 07/02/2021

Helpful?

He knew dates, answered our questions, and made sure we were together. We knew when we would meet back with each other, and he made it feel personalized while we were in a group. We really enjoyed our tour!

NYC: Statue of Liberty, Ellis Island & Pre-Ferry Tour Reviewed by Anonymous, 08/03/2021

Helpful?

We had a great day for a sail to Liberty Island... only confusion was to stay on or get off the boat at Ellis Island. If that can be made clear upon departure, it would make for a perfect ride!

NYC: Statue of Liberty, Ellis Island & Pre-Ferry Tour Reviewed by Sherrice, 09/04/2021

Helpful?

Our guide was extremely knowledgeable and helpful! He was great with keeping time, and keeping us on track. We really enjoyed him and would like to recommend him to our friends.

Statue of Liberty, Ellis Island, Wall Street & 9/11 Memorial Reviewed by Maya, 14/04/2021

Helpful?

The tour guide was knowledgeable and funny. Down to earth. Definitely knew his stuff. Tell other travelers to check weather and dress appropriately.

NYC: Statue of Liberty, Ellis Island & Pre-Ferry Tour Reviewed by Andres, 02/11/2020

Helpful?

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